FAQ and Customer Support
FAQ chatbots are great, since anything repetitive WhatsApp Chatbots is well-suited for automation. FAQs usually live on a dry webpage anyway, so why not add a human flair?
Appointment Booking and Consultation
Can you think of a task more tedious and error-prone than booking meetings? I can say from experience that appointment booking agents have single-handedly saved me from constant double-bookings.
Offloading the back-and-forth to a bot is easy, reliable, and fax lists saves you from the headache of scheduling conflicts.
Lead generation
On the topic of tedious-yet-sensitive tasks. Business WhatsApp Chatbots owners can find themselves so busy trying to stay above water they can forget to focus on their bottom line: growth.
Lead generation bots take the edge off data collection and cold-calling. They keep track of customers’ needs and your goals, and execute in a friendly, conversational flow.
Comment créer un chatbot WhatsApp
Now that we’ve got a sense of the possibilities WhatsApp offers, how do we get our chatbot off the ground?
1. Définir votre cas d’utilisation
Some use cases probably stood out more than big data and data analysis others — especially in industries where chatbots are already flourishing. Decide what your business needs and take it from there.
2. Choose a Platform
You can get a bot up and running with little or no code in minutes using a chatbot platform. Here are a few popular options:
Botpress
A highly extensible platform for building AI-powered chatbots with numerous integrations – including WhatsApp.
A simple no-code platform with a clean and drag-and-drop interface to design basic conversations.